Shipping policy
Last updated: 16 July 2025
We at Yarkiy want your skincare to reach you fresh, fast, and safe. Below is everything you need to know about our shipping process, timelines, and what to do if something goes wrong.
📦 Order Processing & Dispatch
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Orders are dispatched within 1–2 business days (excluding Sundays and public holidays).
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You will receive a tracking link on WhatsApp and/or email once your order has shipped.
🚚 Estimated Delivery Timelines
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Metro cities: 3–5 business days after dispatch
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Non-metro areas: 5–7 business days after dispatch
Please note: Delivery times are indicative and may vary based on courier partner performance or local disruptions (weather, strikes, etc.).
💳 Shipping Charges
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Prepaid orders: Free shipping across India
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Cash on Delivery (COD): ₹99 COD handling fee
🧾 Delivery Attempts & Rescheduling
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Our courier partners will make up to 3 delivery attempts.
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If you're unavailable during delivery, you may receive a WhatsApp message or call to reschedule.
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If delivery fails after 3 attempts, the order will be returned to our warehouse.
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To reship a returned order, a flat ₹60 re-shipping fee will apply.
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📌 Important Notes
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If your order is marked as delivered but you haven’t received it, please notify us within 48 hours of the delivery notification. Beyond this window, it becomes difficult for us to raise a dispute with the courier partner.
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Orders may be split into multiple shipments based on availability, but you'll be notified accordingly.
🛟 Need Help?
For any questions or delivery support, write to us at care@yarkiy.in — we’re always happy to assist.